Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.
As an Engineering Manager, you will be a part of a single (two-pizza) engineering team. You will be responsible for the people that make up the team. You will ensure that the team collaborates effectively, that the team has the right skills and capabilities, and that everyone on the team is excited to contribute.
At Glia, Engineering Managers play a critical role in the growth and sustainability of our effective engineering organization.
Your team will also have a Tech Lead who will be your partner. While you will be responsible for the people on the team, then the Tech Lead will be responsible for the technical direction and delivery of the team.
In addition to being a part of an engineering team, you will also be a part of an engineering management team. With your peers from other teams, you will form a group that collaboratively works on broader initiatives and larger organizational challenges & opportunities.
What you'll do
*Glia is an equal opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
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To help businesses reinvent how they support customers in a digital world.
Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.
Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.