Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.
As Engineering Manager, you will be responsible for leading one of our product teams. You will partner with engineers, a Product Manager, designers and technical writers to deliver world class solutions that solve real customer needs. The role is a combination of managing delivery, strategic and tactical planning, systems design, team management (including coaching and individual support), and continuous improvement of processes and solutions.
In addition to being a part of a product team, you will also be a part of an engineering management team. With your peers from other teams, you will form a group that collaboratively works on broader strategic initiatives and larger organizational challenges & opportunities.
Benefits
*Glia is an equal opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
*Want to know more about working at Glia? Check our Glia's Career FAQs
To help businesses reinvent how they support customers in a digital world.
Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.
Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.
We're Pre-IPO, well funded, and growing rapidly. We'd love to meet!
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