Information Security Compliance Specialist

Estonia
Engineering
Apply Now

Information Security Compliance Specialist

Estonia
Engineering
Apply Now
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About Glia

Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

We are looking for a Compliance Specialist, who will play a very important part in helping to establish and mature the control environment at Glia resulting in an enhanced Security Compliance posture, greater Customer Trust and increased revenue for the company.
In this role, you’ll be a key member of the company’s Information Security and Compliance Team by supporting ongoing compliance activities and monitoring efforts across different regulations (GDPR, SOC 2, ISO/IEC, HIPAA, etc.).

What you'll do

  • Lead evidence collection/documentation in support of internal and external audits, monitoring activities and remediation followup with customers and prospects.
  • Support in-depth security conversations with external Customer and Prospect Infosec teams and provide support in answering external security questionnaires.
  • Manage internal and external assessment against Glia’s information systems, services, and teams.
  • Manage operational, regulatory, and certification security requirements (SOC-2 requirements) and assist managing compliance audits to successful outcomes
  • Prepare regular audit reports aligned with compliance reporting requirements
  • Serve as a key member of the company’s Information Security Compliance by supporting ongoing compliance activities and monitoring efforts across different regulations (GDPR, SOC 2, ISO/IEC, HIPAA, etc.).

Requirements

  • At least two years of Compliance or Audit experience working with Industry regulations and standards (SOC-2, PCI, GDPR, ISO/IEC 27001, HIPAA)
  • Experience with managing compliance requirements against distributed applications on cloud infrastructure
  • Demonstrated strong project management skills with experience managing and reporting on multiple inflight projects at any one given time
  • Experience translating complex concepts and solutions into documents required for certification and compliance to audiences with varying degrees of experience and knowledge
  • The ability to clearly communicate compliance requirements to internal engineering teams and associated implementation to external customers
  • Excellent communication skills in English.


Benefits

  • Exciting, dynamic and rapid growth environment
  • Collaborative culture with autonomy and purpose
  • Incredible mentors & investors that are an active part of the company
  • Team events including nights out and team travel
  • Free gym membership (you have to commit to going 3x per week!)
  • Diversity: 18 languages and 10 countries represented
  • Competitive base salary & benefits
  • Participation in employee option pool
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Company Culture at Glia

The employee experience below at Glia, compared to a typical U.S. based company.
Great Place to Work
97% of employees at Glia say it is a great place to work compared to 59% of employees at a typical U.S.-based company.

97%

97%

97%

97%

97%

Glia-team-picture

What is Glia’s Mission?

To help businesses reinvent how they support customers in a digital world.

Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.

Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.

Join the team. We've been waiting for you.

We're Pre-IPO, well funded, and growing rapidly. We'd love to meet!

Apply Now