The role

• You’ll play a critical role in scaling up the organization, as you will be a main point of contact for every new Glianeer. You are going to set people up for success, providing the right tooling and sharing your tech wisdom.
• You will be looking after the companies' well-being security-wise, you’ll do that by helping your colleagues navigate through different technical inquiries. An Internal Client Engineer is a master at prioritizing different tasks, is not afraid of a challenge, and faces them with a positive attitude.

What you'll do

A regular day in the life of an Internal Client Engineer at Glia consists of helping fellow Glianeers through any technical questions. Some examples of what you’ll do:

• In collaboration with our People Operations team, you’ll be helping new people get on board in Glia by providing them with the necessary equipment and provisioning accounts and access
• From helping to diagnose a laptop hardware issue to helping people get access to new tools, you will collaborate with your colleagues by giving them a helping hand and troubleshoot their technical questions and problems
• During bigger events in Glia, you’ll be helping out with technical setups and equipment by making sure everything is in order and ready to go
• You’ll be a first hand consultant, if Glia needs to update any of the equipment. You’ll be helping out by researching and investigating to find the best solution.

Requirements 

• Excellent reading, listening, and writing skills in English
• Tech savvy and excited to learn new technologies
• Experience or higher education (can still be in the process of obtaining it) in IT, Technology, Engineering or a related field
• Willingness to learn and grow with the team
• Excellent communication skills with both technical and non-technical audiences

Bonus: 

• Interest or experience in the Cyber Security field
• Familiarity with Python
• Some experience with Atlassian products and AWS command line