Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.
The Content Marketing Manager for Insurance is responsible for the creation and maintenance of all B2B insurance-related content across key written and digital channels (collateral, presentations, social, SEM/SEO, email, webinars, videos), for internal and external Glia audiences.
You will work with cross-functional colleagues in all areas of Glia, under the direction of Product Marketing leadership, to create assets that elevate our messaging and positioning to our large Insurance carrier prospects and customers throughout the buyer journey as well as to the Glia team and the analyst/media communities.
Our platform shines for Digital Customer Service (DCS), and you will develop content and tools to articulate that value to target insurance organizations. You will also collaborate with Revenue Marketing, to provide content that ensures integrated multi-channel marketing program effectiveness for new logo acquisition and cross-sell and upsell efforts with existing customers.
*Glia is an equal opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
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To help businesses reinvent how they support customers in a digital world.
Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.
Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.