Enterprise Account Executive – Contact Center Solutions

United States
Sales
Position already filled
Apply Now

Enterprise Account Executive – Contact Center Solutions

United States
Sales
Position already filled
Apply Now

About Glia

Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

We're rapidly expanding and seeking results-driven sales professionals with a proven track record in selling contact center solutions. If you thrive in a fast-paced, dynamic environment and have experience navigating complex enterprise sales cycles, this role is for you!

The Role

As a critical member of our Sales team, you will play an essential role in driving Glia's growth by focusing on selling our contact center solutions. Your primary responsibility will be acquiring new revenue from target enterprise accounts and nurturing leads provided by our SDR team. This is an excellent opportunity to leverage your expertise in contact center sales, selling a highly valuable platform that enables businesses to enhance their customer experience.

What You'll Do

  • Identify and drive revenue growth opportunities within top-tier enterprise accounts, particularly those with advanced contact center needs.
  • Become a trusted advisor to clients by developing a deep understanding of their contact center challenges and positioning Glia’s platform as a solution that enhances customer interactions.
  • Collaborate with internal teams to tailor solutions that address specific client requirements, helping them realize the full value of our technology.
  • Lead strategic negotiations and close large-scale deals with multiple stakeholders.
  • Educate prospects on the benefits of digital transformation within their contact centers, with a focus on ROI and efficiency gains.

Qualifications

  • 6+ years of B2B SaaS Sales experience.
  • 3+ years of experience selling contact center software 
  • 3+ years of complex sales enterprise experience closing new business. 
  • Strong track record of consistently exceeding quota targets.
  • Proven ability to navigate and close intricate sales processes involving multiple decision-makers, including C-suite executives.
  • Strong familiarity with advanced sales methodologies such as MEDDIC or Command of the Message.
  • Exceptional communication, presentation, and negotiation skills across multiple channels (phone, email, video).
  • Bachelor's Degree required.

Strong Bonus: Experience selling into financial institutions such as Credit Unions, Banks or Insurance Companies.

*Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

The Glia Talent Acquisition team is using only glia.com mailboxes for coordinating interviews, providing updates and sending documents. Our hiring process involves an introduction, and practical and team interviews, followed by a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via [email protected]

*Want to know more about working at Glia?  Check our Glia's Career FAQs

Reviewed on
Glassdoor
4.4★★★★★
Average rating
84%
Recommend to a friend
91%
Approve of CEO

Company Culture at Glia

The Employee Experience Below at Glia, Compared to a Typical U.S. Based Company
GPTW
94% of employees at Glia say it is a great place to work compared to 54% of employees at a typical U.S.-based company.

100%

98%

97%

96%

96%

Glia-team-picture

What is Glia’s Mission?

To help businesses reinvent how they support customers in a digital world.

Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.

Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.

Learn All About Glia

Find out why we are one of the best places to work
Glia FAQ
Have questions about applying and working at Glia?
READ OUR FAQs
Zoom party
Want a peek into life at Glia?
View stories about our culture and more
Glia Flexwork
What is FlexWork? We are creating a team without boundaries
Learn more

Join the Team. We've Been Waiting for You.

We're Pre-IPO, well funded, and growing rapidly. We'd love to meet!

Apply NowView Open PositionsRead Our FAQs