SMS is fast, efficient, and ubiquitous. Most consumers have access to a mobile device with text messaging. For many (like a majority of millennials) texting is the communication channel of choice. So why not interact with your customers where they are most comfortable?
Inbound SMS is a must today, but if you're not using outbound SMS in your customer support, loyalty and promotional efforts you're missing out. Recent statistics show that 98% of texts are opened and 90% are acted upon within three minutes. Imagine what that could mean for how you reach your customers and prospects.
Integrate outbound SMS text alerts with your business applications and marketing technology to power everything from proactive text alerts for security and account-related events to interactive contextual offers on a scheduled or triggered basis.
Glia's SMS Gateway enables you to achieve a new level of customer communications. Reach your customers in the palm of their hands and delight them with interactive engagements. Provide them the opportunity to seamlessly switch to even richer media such as voice or video with cobrowsing with just one tap.