Customer Stories

Leading P&C insurer

Leading P&C Insurer Delivers Seamless Digital Experience Across 7 Business Units with Glia

Fortune 100 Insurer has rolled out Glia’s Digital Customer Service (DCS) platform across sales, service, claims, billing and its agent portal to provide a unified and streamlined customer experience

Credit Unions

Listerhill Credit Union Boosts Mortgage Sales with Digital-First Service

Puts members first with digital customer service

Banks

Community Bank Melds AI Self-Service with Human Touch

Glia Virtual Assistant & Glia Digital deliver significant service efficiencies

Credit Unions

ICCU Drives Member Growth & Community Education with AI

Glia Virtual Assistant & Digital Customer Service helps CU attract, educate younger members

Credit Unions

Signal Financial Elevates the Member and Employee Experience

Unifies call center and digital interactions in single platform for seamless member service

Credit Unions

AI Automation, Personalized Human Support: How SSSCU Does Both

Saves $41K+ per month, reduces Average Wait Time by 59%

Insurance

OneMain Solutions Streamlines Credit Insurance Service with SMS

Engages customers through popular texting feature to launch seamless digital-first interactions

Credit Unions

Unitus Community Credit Union: Reaching a New Community

Mission-Driven Innovation for Financial Inclusion

Insurance

State Fund Streamlines Workers’ Comp Application Process

Digital Transformation Puts Customers at the Heart of the Process

Case Studies

Featured Case Study

Service 1st

Thank you! Your submission has been received!