Case Studies

Glia drives real, measurable ROI for financial institutions just like yours—here's how.

Featured Case Study

Service 1st

Credit union deploys AI-powered phone virtual assistant for 275+ hours saved per month
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95%
reduction in abandonment rate
71%
drop in average wait time
29%
decrease in monthly calls handled by agents
69
hours saved per week by Phone GVA
Wealth Management
Healthcare
Insurance
Banks
Customer Experience
Credit Unions

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Credit Unions
Listerhill Credit Union Boosts Mortgage Sales with Digital-First Service
Puts members first with Digital Customer Service
Banks
Community Bank Melds AI Self-Service with Human Touch
Glia Virtual Assistant & Digital Customer Service deliver significant service efficiencies
Credit Unions
ICCU Drives Member Growth & Community Education with AI
Glia Virtual Assistant & Digital Customer Service helps CU attract, educate younger members
Credit Unions
Signal Financial Elevates the Member and Employee Experience
Unifies call center and digital interactions in single platform for seamless member service
Credit Unions
Silver State Schools Credit Union Transforms Contact Center with Seamless Blend of AI Automation and Personalized Human Support
Saves $41K+ per month, reduces Average Wait Time by 59%
Credit Unions
Unitus Community Credit Union: Reaching a New Community
Mission-Driven Innovation for Financial Inclusion
Insurance
State Fund Streamlines Workers’ Comp Application Process
Digital Transformation Puts Customers at the Heart of the Process
Wealth Management
Orion Streamlines Advisor and Agent Experiences
Embraces Full Digital Customer Service to Transform Client Engagements
Credit Unions
Beyond the Branch: Columbia Credit Union Drives Efficiency and Growth with Digital-First Service
A Unified Approach for Elevated Member Experience and Operational Resilience