Commercial & Product Counsel

USA (Remote)
Position already filled
Apply Now

Commercial & Product Counsel

USA (Remote)
Position already filled
Apply Now

About Glia

Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

This is a fantastic opportunity to use your business and legal acumen and have a large impact on a high flying venture backed SaaS business. You will be the 2nd in house legal hire reporting into the Company’s General Counsel (who is NY based) in a remote/hybrid role where you'll work on a broad array of commercial, corporate and product issues affecting a high growth technology business. The role is best suited for someone who is gritty, yet meticulous; independent, yet collaborative. You’re able to translate legalese into practical advice for all teams. You’re excited about our business and have an understanding of the SaaS and/or financial services ecosystem. You have a pragmatic approach to problem solving, flexibility to thrive in an ever-changing environment, and smart decision-making abilities even when challenged with ambiguity and imperfect information. You have an entrepreneurial spirit and a ‘take the ball and run with it’ approach. You offer creative solutions to problems -- not just flag them. You understand and are motivated by Legal’s mission at Glia to (i) be a trusted advisor; (ii) facilitate Company growth; (iii) protect our assets; and (iv) fix problems!

What You’ll Do: 

  • Become the point person for our global sales team, acting as a strategic business partner to lead the negotiation process to close deals. 
  • Draft and negotiate agreements throughout the Company including strategic partnerships, sales, vendor, marketing, NDA’s, and other commercial agreements.
  • Align with R&D teams on the company’s data collection, storage, use, and related privacy matters and how it translates into our privacy policies and templates.
  • Partner with the General Counsel on the optimization and further creation of Companywide commercial templates and processes to ensure the Legal Department is set up for scale (i.e sales trainings, creation of a playbook, templates and other collateral 
  • Stay on top of the latest developments in laws, regulations, and industry trends applicable to venture backed software companies, including federal, state, and international data privacy laws (GDPR, CCPA, etc.)


What You’ll Bring:

  • You should have 3-6 years of transactional experience, ideally with in house, software licensing and/or financial services background. 
  • You should have significant experience drafting and negotiating SaaS agreements and similar complex services and partnership agreements including related privacy and data security provisions. You have an interest and  experience with the SaaS business model and related isues that  routinely arise when negotiating SaaS MSA’s. 
  • As Commercial & Product Counsel, you will report to the General Counsel and will be tasked with deeply understanding and influencing sales negotiations and processes. You will need strong attention to detail  and you should be an efficient problem solver who is excited to work in a fast paced tech scale up.



  • Glia stock options and competitive salary
  • Diversity: 18 languages and 15 countries represented.
  • Professional development support  (trainings, courses, conferences, books, etc)
  • Transparent career development system
  • Different options for your working preferences (office, remote, flexible)
  • Access to all the latest tools and equipment you’ll need 
  • Sports compensation, reimbursement for therapy, counseling sessions
  • Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
  • Generous referral bonuses 

*Glia is an equal opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.


*Want to know more about working at Glia?  Check our Glia's Career FAQs

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Company Culture at Glia

The Employee Experience Below at Glia, Compared to a Typical U.S. Based Company
94% of employees at Glia say it is a great place to work compared to 54% of employees at a typical U.S.-based company.







What is Glia’s Mission?

To help businesses reinvent how they support customers in a digital world.

Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience.

Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.

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