News

A collection of press releases and news about Glia

Glia Integrates Boost.Ai To Offer AI-Powered Self-Learning Virtual AgentsGlia Integrates Boost.Ai To Offer AI-Powered Self-Learning Virtual Agents
September 8, 2020
Glia Integrates Boost.Ai To Offer AI-Powered Self-Learning Virtual AgentsGlia Integrates Boost.Ai To Offer AI-Powered Self-Learning Virtual Agents
[AiThority]Boost.ai, a global leader in AI for Fortune 1000 companies, announced partnership with Glia, leading provider of Digital Customer Service
Glia and MeridianLink® Partner to Improve Loan Origination with Digital Customer ServiceGlia and MeridianLink® Partner to Improve Loan Origination with Digital Customer Service
August 27, 2020
Glia and MeridianLink® Partner to Improve Loan Origination with Digital Customer ServiceGlia and MeridianLink® Partner to Improve Loan Origination with Digital Customer Service
Communications and collaboration platform enables financial institutions to help customers on-demand in digital channels
From Contact Center To Engagement CenterFrom Contact Center To Engagement Center
August 24, 2020
From Contact Center To Engagement CenterFrom Contact Center To Engagement Center
[BAI.org] By evolving the contact center to an engagement center, companies are able to modernize their customer service.
25 Years Of Innovation And Collaboration25 Years Of Innovation And Collaboration
August 20, 2020
25 Years Of Innovation And Collaboration25 Years Of Innovation And Collaboration
[CreditUnions.com] This National Fintech Day, four credit union suppliers share their perspective on a challenging present and promising future.
Glia Fuses Digital Customer Service with Alkami Online Banking PlatformGlia Fuses Digital Customer Service with Alkami Online Banking Platform
August 6, 2020
Glia Fuses Digital Customer Service with Alkami Online Banking PlatformGlia Fuses Digital Customer Service with Alkami Online Banking Platform
Alkami brings Glia's digital-first customer support platform to clients within an integrated cloud-based product suite
Glia Signs 20 Credit Unions in Four Months for Digital Member ServiceGlia Signs 20 Credit Unions in Four Months for Digital Member Service
July 28, 2020
Glia Signs 20 Credit Unions in Four Months for Digital Member ServiceGlia Signs 20 Credit Unions in Four Months for Digital Member Service
Institutions select comprehensive communications and collaboration platform to evolve member service for a digital-first world
Building Relationships Rooted In Customer NeedsBuilding Relationships Rooted In Customer Needs
July 13, 2020
Building relationships rooted in customer needs Building relationships rooted in customer needs
[BAI.org] Digital-first customers tend to be less expensive to support, and are less price-sensitive and generate more positive word of mouth
Digital Customer Service Predicted To Be A Top Banking PriorityDigital Customer Service Predicted To Be A Top Banking Priority
July 8, 2020
Digital Customer Service Predicted To Be A Top Banking PriorityDigital Customer Service Predicted To Be A Top Banking Priority
[CUInsight]Glia expects assisted digital banking, modernized contact centers and AI coaching for representatives to reinvent user service & support
TwinStar Credit Union Partners with Glia to Set Up Remote Contact CenterTwinStar Credit Union Partners with Glia to Set Up Remote Contact Center
July 1, 2020
TwinStar Credit Union Partners with Glia to Set Up Remote Contact CenterTwinStar Credit Union Partners with Glia to Set Up Remote Contact Center
[nwcua.org] Glia’s digital-first member communication & collaboration platform helped the CU address urgent member needs without missing a beat.
Video Banking In The Bigger Member Services PictureVideo Banking In The Bigger Member Services Picture
June 17, 2020
Video Banking In The Bigger Member Services PictureVideo Banking In The Bigger Member Services Picture
[creditunions.com]Video banking enables personalized, expert service & is a powerful component of a comprehensive strategy to support members online
How Lending Sherpas Can Help SMBs Scale Crisis MountainHow Lending Sherpas Can Help SMBs Scale Crisis Mountain
June 9, 2020
How Lending Sherpas Can Help SMBs Scale Crisis MountainHow Lending Sherpas Can Help SMBs Scale Crisis Mountain
[Forbes] Glia's CEO and Co-Founder, Dan Michaeli, offers tips to help banks become lending Sherpas in the PPP age and beyond.
Glia Named a Gartner Cool Vendor in CRM Customer Service and SupportGlia Named a Gartner Cool Vendor in CRM Customer Service and Support
May 28, 2020
Glia Named a Gartner Cool Vendor in CRM Customer Service and SupportGlia Named a Gartner Cool Vendor in CRM Customer Service and Support
Glia recognized in Cool Vendors research, designed to highlight interesting, new and innovative vendors, products and services.
Glia Delivers New Approach to Digital Customer EngagementGlia Delivers New Approach to Digital Customer Engagement
April 29, 2020
Glia Delivers New Approach to Digital Customer EngagementGlia Delivers New Approach to Digital Customer Engagement
[no jitter] Glia earned recognition as a finalist for the 2020 Best of Enterprise Connect Overall Award.
Glia Recognized in Gartner Report "Market Guide for Digital Customer Service and Support Technologies"Glia Recognized in Gartner Report "Market Guide for Digital Customer Service and Support Technologies"
April 28, 2020
Glia Recognized in Gartner Report "Market Guide for Digital Customer Service and Support Technologies"Glia Recognized in Gartner Report "Market Guide for Digital Customer Service and Support Technologies"
Glia, a leader in enterprise Digital Customer Service solutions, today announced that it has been named in Gartner's recent report.
Phil Sorgen Joins Glia BoardPhil Sorgen Joins Glia Board
March 30, 2020
Phil Sorgen Joins Glia Board Phil Sorgen Joins Glia Board
Microsoft Executive Brings Deep Digital Transformation Expertise to the Leader in Digital Customer Service
5 Voice Assistants to Level Up Your Customer Interactions5 Voice Assistants to Level Up Your Customer Interactions
February 25, 2020
5 Voice Assistants to Level Up Your Customer Interactions from TechTime5 Voice Assistants to Level Up Your Customer Interactions from TechTime
[Tech Times] Glia is one of the featured technologies for the next iteration of voice assistants for websites, applications, and call centers.
AI Takes Center Stage in Best of Enterprise ConnectAI Takes Center Stage in Best of Enterprise Connect
February 12, 2020
AI Takes Center Stage in Best of Enterprise ConnectAI Takes Center Stage in Best of Enterprise Connect
[no jitter] Glia's is one 6 finalists for the Enterprise Connect overall "Best of" award featuring AI management as the basis for innovation.
How Glia Combines Technology with a Human TouchHow Glia Combines Technology with a Human Touch
October 23, 2019
How Glia Combines Technology with a Human TouchHow Glia Combines Technology with a Human Touch
[AWS Startups Blog] Glia currently uses Amazon’s entire stack of services, and has “always been 100% on AWS,” DiPietro says.
Glia's Jordan Christopher Shares Award-Winning Communications Tech Tailor Made for Contact Centers...Glia's Jordan Christopher Shares Award-Winning Communications Tech Tailor Made for Contact Centers...
October 21, 2019
Glia's Jordan Christopher Shares Award-Winning Communications Tech Tailor Made for Contact Centers...Glia's Jordan Christopher Shares Award-Winning Communications Tech Tailor Made for Contact Centers...
[CU Broadcast] Glia SVP discusses emerging financial tech. advancements and Glia's robust communications solution for credit union contact centers.
Glia wins CUNA Councils speed rounds best of show award with Glia PlatformGlia wins CUNA Councils speed rounds best of show award with Glia Platform
October 16, 2019
Glia wins CUNA Councils speed rounds best of show award with Glia PlatformGlia wins CUNA Councils speed rounds best of show award with Glia Platform
Glia was named Best of Show at the CUNA Operations & Member Experience Council and Technology Council Conference Speed Rounds competition.
Glia welcomes Gigzolo to the familyGlia welcomes Gigzolo to the family
September 24, 2019
Glia welcomes Gigzolo to the familyGlia welcomes Gigzolo to the family
Glia, a leading digital customer service platform for financial services companies, today announced that it's welcoming Gigzolo to the family.
GartnerGartner
July 11, 2019
Glia Listed in Gartner Report "The Gartner Customer Service Technology Vendor Guide, 2019"Glia Listed in Gartner Report "The Gartner Customer Service Technology Vendor Guide, 2019"
Glia, a leader in enterprise Digital Customer Service, announced that it has been included in Gartner's recent Customer Service Tech Vendor Guide
Glia raises $20 million to unify voice, video, and chatbotsGlia raises $20 million to unify voice, video, and chatbots
March 13, 2019
Glia raises $20 million to unify voice, video, and chatbotsGlia raises $20 million to unify voice, video, and chatbots
Glia (formerly SaleMove), announced it raised $20 million in series B funding, led by Insight Venture Partners, bringing its total to $29 million.
CUNA Technology Council presents GAC Best of Show Award to GliaCUNA Technology Council presents GAC Best of Show Award to Glia
March 1, 2019
CUNA Technology Council Presents its Governmental Affairs Conference (GAC) Best of Show Award to Glia CUNA Technology Council Presents its Governmental Affairs Conference (GAC) Best of Show Award to Glia
This prestigious award was judged on the ability to integrate across any core processing system & to further growth in the credit union marketplace.
Glia Wins Best in Show at Orion’s Ascent/FUSE ConferenceGlia Wins Best in Show at Orion’s Ascent/FUSE Conference
December 9, 2018
Glia (formerly SaleMove) Wins Best in Show at Orion’s Ascent/FUSE ConferenceGlia (formerly SaleMove) Wins Best in Show at Orion’s Ascent/FUSE Conference
Glia impressed attendees and judges with CoBrowse, screen-share and video chat to more easily collaborate in real-time.
The Startup Pitches that Won Incredible Awards”The Startup Pitches that Won Incredible Awards”
November 10, 2018
The Startup Pitches that Won Incredible AwardsThe Startup Pitches that Won Incredible Awards
Video of award-winning pitches including SaleMove (Now Glia) at Finovate Europe 2017.
Top 50 customer experience blogs and influencersTop 50 customer experience blogs and influencers
July 20, 2018
Top 50 customer experience blogs and influencersTop 50 customer experience blogs and influencers
Glia founder featured in list of the top 50 customer experience blogs and influencers.
How One Startup Won Over BaubleBar And Toyota To Score Investor MillionsHow One Startup Won Over BaubleBar And Toyota To Score Investor Millions
October 1, 2015
How One Startup Won Over BaubleBar And Toyota To Score Investor MillionsHow One Startup Won Over BaubleBar And Toyota To Score Investor Millions
[Forbes] The startup had graduated from a top startup accelerator in New York City and raised a healthy seed round of funding.
Toyota’s Scion to Use Glia Software for Virtual ShowroomToyota’s Scion to Use Glia Software for Virtual Showroom
March 31, 2015
Toyota’s Scion to Use Glia (formerly SaleMove) Software for Virtual ShowroomToyota’s Scion to Use Glia (formerly SaleMove) Software for Virtual Showroom
[Bloomberg] Toyota Motor Corp.’s Scion brand, created to attract younger buyers & experiment with new ways of business, struck a deal to use Glia...
Glia Wants To Make Selling Big-Ticket Items On The Web More PersonalGlia Wants To Make Selling Big-Ticket Items On The Web More Personal
July 11, 2013
Glia (formerly SaleMove) Wants To Make Selling Big-Ticket Items On The Web More PersonalGlia (formerly SaleMove) Wants To Make Selling Big-Ticket Items On The Web More Personal
[TechCrunch] You and I might buy a pair of socks online without a second thought, but buying a car? Or a pricey bit of jewelry? The process...

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