Glia Launches

Unified Interaction Management

Harness the power of customer interactions to drive efficiency, growth, and loyalty
Get to Know UIM
solution
00:47

What is Digital Customer Service?

solution
00:47

What is Digital Customer Service?

Customers expect their banks, credit unions, and insurers to engage online. To deliver a true, seamless digital-first customer experience, banks, credit unions, and insurers choose Glia Digital Customer Service. Glia's Digital Customer Service (DCS) solution enriches web and mobile experiences with digital communication choices, on-screen collaboration, and AI-enabled assistance.

Digital Customer Service channels may include any combination of chat, messaging, phone, CoBrowsing, social, online voice, and video for customer care - using any combination of bots and human agents.

Watch the 47-second video above to learn more and check out our page detailing how you can benefit from digital-first customer service.

Glia
Glia
What Jim is Reading and Listening To Right Now
Ultimate Guide to CoBrowsing
Jim’s Favorite New Product Outside of Work
Amazon Echo

Latest Videos

Infographics Video Chat Study
OvalPlay icon

Embedded Interaction Visualizer

Infographics Video Chat Study
OvalPlay icon

From Hype to Help: Unpacking Generative AI’s Impact on Member Service

Infographics Video Chat Study
OvalPlay icon

From Hype to Help: Unpacking Generative AI’s Impact on Customer Service