Insurance carriers spend a significant amount of time and money driving traffic to their websites and encouraging online policy applications. Adding video engagement and Digital Customer Service can increase online sales conversions while maintaining a personal connection.
With Digital Customer Service, representatives in an office, call center, or home office can serve customers using one- or two-way video as if they were in the same room. Seeing a representative during an interaction promotes trust and confidence. Further enhance interaction efficiencies by adding communication tools like CoBrowsing, messaging, voice, and AI.
Watch the video to learn how next-generation video-enabled insurance interactions can promote satisfaction and conversions. Or, request a personalized demonstration to see firsthand how Glia is reinventing how insurance carriers support customers.