Glia Launches

Unified Interaction Management

Harness the power of customer interactions to drive efficiency, growth, and loyalty
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solution
2:36

Enhancing Insurance Interactions with Video

solution
2:36

Enhancing Insurance Interactions with Video

Insurance carriers spend a significant amount of time and money driving traffic to their websites and encouraging online policy applications. Adding video engagement and Digital Customer Service can increase online sales conversions while maintaining a personal connection.

With Digital Customer Service, representatives in an office, call center, or home office can serve customers using one- or two-way video as if they were in the same room. Seeing a representative during an interaction promotes trust and confidence. Further enhance interaction efficiencies by adding communication tools like CoBrowsing, messaging, voice, and AI. 

Watch the video to learn how next-generation video-enabled insurance interactions can promote satisfaction and conversions. Or, request a personalized demonstration to see firsthand how Glia is reinventing how insurance carriers support customers.


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