Glia Client Experience: Silver State Schools Credit Union

Discover how Silver State Schools Credit Union improved its member service by seamlessly blending AI automation with personalized human support. 

Chief Experience Officer, Ralph Ramirez, discusses how the credit union is using Glia Voice and Virtual Assistants (GVA) to expand its reach beyond physical branches while delivering exceptional member experiences and significant cost savings.

Watch to discover how SSSCU achieved:

• Major Monthly Savings: $40,000+ monthly cost savings after implementing Phone GVA
• Lightning-Fast Service: 60% shorter wait times, with AI handling one-third of all calls
• True Digital Freedom: Members choose how they want to connect - chat, voice, or video

Read the case study to learn more!